Analytics

After deploying a survey, data is displayed in a per-question tabular format. It can be downloaded to be viewed on a per-response level. To access data, click on a survey and select a question. Each question will contain an audio recording and written transcript. Available demographic data for each respondent is also displayed. Other analytics, for example sentiment analysis, are generated from each response.

Transcription, sentiment analysis and demographic cross-tabs are all available on our Free and Premium tiers. If you are interested in emotional classification and other voice analytics, contact our team to discuss our Enterprise tier.